Central de ajuda do Samgamam
Encontre orientações claras para cada evento, comunidade e tarefa de gestão.
Pesquise documentação, tutoriais, guias por função, perguntas frequentes e soluções de problemas do Moments We Share.
AdminAdminAdvanced20 minutes
Admin moderation workflow
A step-by-step tutorial for triaging and resolving reported content.
Moderation keeps Samgamam safe while preserving context, fairness, and auditability.
Etapas
- 1Open the moderation queue.
- 2Sort by severity and age.
- 3Read the reported item, surrounding context, and reporter note.
- 4Choose the smallest action that addresses the issue.
- 5Write a moderation note that another admin can understand later.
- 6Confirm the case state and audit log are updated.
AdminAdvanced15 minutes
Admin moderation workflow
Review reports, resolve moderation cases, hide unsafe content, and preserve audit context.
AdminAdvanced12 minutes
Use the admin dashboard
Navigate Samgamam operations for users, events, groups, moderation, finance, ecosystem, audit, and analytics.
AdminAdvanced10 minutes
Exports and analytics for operations
Use exports for attendees, events, groups, users, moderation, finance, ecosystem, and audit records.